Contact & Support

Get in Touch with Aqverontis — Support & Access Requests

Whether you want to submit an access request, ask a question about the platform or reach the support team, this page has everything you need. The Aqverontis team typically responds within one business day.

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Send a Message

Contact the Aqverontis team

Use the form to submit an access request, ask a general question about the platform or get in touch with the support team. All fields are required. The team may follow up for clarification before processing your request.

Please do not include sensitive personal information beyond what is asked. The form is for platform enquiries and access requests only.

The Aqverontis team will review your message and respond to the email address provided. For access requests, we may ask a small number of clarifying questions before proceeding.

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The Aqverontis support team is ready to assist with any platform query.

Direct Contact

Reach us directly

You can also contact the Aqverontis support team directly using the details below. All contact channels are monitored during business hours (Monday–Friday, 9 am–5 pm AEST).

Email

[email protected]

Phone

+61 3 9001 5827

Office Address

Level 12, 333 Collins Street, Melbourne VIC 3000, Australia

Access Requests

How access requests are handled

What happens after you submit

  • Your message is received immediately by the Aqverontis support team.
  • The team reviews your request, usually within one business day.
  • If clarification is needed, a team member will reply to your email with specific questions.
  • Once the review is complete, you receive an outcome notification at the email address you provided.
  • Approved requests are followed up with onboarding instructions and platform credentials.